It’s now possible to secure your order for some of our most popular lines, several months before they arrive, by placing a pre-order. This is especially useful when a product is anticipated to be popular and could sell out in a short time once released. Your card will only be charged when the items are in-stock and ready to be despatched, and you are free to cancel your pre-order at any time.
The product listing gives an estimated arrival date for the product, please note that this date can change due to changes in manufacturing and shipping schedules. These dates are updated monthly, keep track of your pre-orders by logging into My Orders for the latest estimated arrival date.
PRICE PROMISE: If the price of your pre-order item changes after you have placed your order, we will only ever charge you the lowest price between time of ordering and when the item comes into stock and is despatched to you. For example, if you pre-order an item and the price is subsequently increased, you will still be charged the original price. However, if you pre-order an item and the price is subsequently decreased, you will be charged the lower price.
For the full details of our pre-order service please visit our FAQ section.